Dobbs cheats their customers!
Please allow me to elaborate...
A while ago I spent over $700.00 at Dobbs Automotive having work done on my car. I had a door handle fixed and new belts put on too. A little while later an annoying screeching noise started coming out from underneath the hood of my car. Worrying that I had a cat caught in my engine I opened the hood to find out that the noise was coming from the belts that Dobbs had put on. Either one was loose or some bearings were going bad. I also noticed that my previousily A-OK Wind Shield Wiper Fluid Reservoir had been broken from both of it's moorings to the car frame. The top mooring had been broken as if someone was prying the Reservoir upwards (maybe trying to make more room for installing belts...Hmmmm?), the bottom mooring had been snapped off (as if the Reservoir was pried upwards in an attempt to make more room to work on the belts of my car...Hmmmm?). When I finally took my car back in to have it looked at, Dobbs declared that one of the belts needed tightening and that my Reservoir was broken from age...::shakes head:: That is why I was dreading taking my car back in. I knew they would lie and try to weasel out of fixing what they had broken. The guy offered to throw in labor for free but I was going to have to pay for a new Reservoir. Why offer to throw in labor for free if Dobbs had done nothing wrong? My old Reservoir is working fine, it has just been snapped off of it's mooring to the car frame. They slide a paper at me and wanted me to sign it for "picking up the car", so of course I read it, and it said that the Reservoir was broken because of age. Very deceitful on Dobbs part. Dobbs Automotive employs liars and cheats. I admit I am not much of a "Car Guy". Think about the most handy guy you know, the guy that always knows what is wrong with your car and offers to help you fix your car whenever it breaks down. Imagine that guy standing next to you. I'm the guy waving "Hello" to you from across the County line... So now I'm writing an entry into my journal so everyone that reads this will know how Dobbs treats their customers (remember I have been going to them for 8 yrs now: tires, tune-ups, repair work, etc). And I'm contacting Dobbs Corporate and letting them know what their guys are doing. And I'm contacting the Better Business Bureau and filing a complaint. And I'm going to tell EVERYONE I know this story for the rest of my life...what is that taste? Allum? Yes I am bitter, Dobbs made a BIG customer service mistake...
BIG MISTAKE DOBBS... BIG!
David and I'm grinning like a Great White Shark
::big toothy grin::